• Warranty 3 years

  • 0845 1223232 Customer service

  • 30,509 product ratings from our customers

  • Returns guarantee 100 days

Payment & Delivery

A Minimum of Three Years Guarantee on all Products.

Sport-Thieme provides a three year guarantee on all products and some products have an even longer guarantee.

Over and above legal requirements, we guarantee that if within 3 years of delivery, a problem arises with the product purchased, we will repair or replace the product.

This guarantee does not include:

Normal wear and tear, damage caused by the purchaser or some commercial applications. More details are contained on the description of product and in Section 9 of the Terms and Conditions.

Pay in comfort:

Paying for goods ordered is convenient an easy. Payment can either be made by:

PayPal

Additional Options

PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. » more Info

 

Payment in advance/Prepayment:

You can transfer the amount stated on the order confirmation in advance to the following account. Once we receive payment, the goods will be dispatched immediately. Our banking details are as follows:

Commerzbank AG
London Branch
30 Gresham Street
London EC2P 2XY

Account No: 30227380
Bank Sort code: 40-62-01
IBAN Code: GB73 COBA 4062 0130 2273 80
SWIFT Code: COBAGB2X

 

Credit card:

 Creditcard
You can use the following credit cards to pay on Sport-Thieme.co.uk:
Mastercard and Visa.
Your account will be debited when the products are sent.
As we do not save any credit card data, we will request you to input your details with every transaction.

 

Delivery Charges and Shipping

We only charge £ 10.99 for packages to the UK.

You can find the delivery charges, the delivery type (Standard postal service or freight shipment) as well as their shipping weight in each item description under the "Delivery" link.

If an order is dispatched to several delivery addresses, shipping costs apply per delivery address.

Orders placed in this shop, www.sport-thieme.co.uk, can only be delivered to addresses of mainland UK. We do not deliver to islands, the Channel Islands or Isle of Man. If you would like to place an order for these delivery addresses or addresses outside the UK, please contact us directly. Our customer service will be glad to help.   Telephone: +44 (0)845 1223232

For freight shipments, you are required to inform us prior to dispatch of any known restrictions that will affect the delivery vehicle.

All freight shipments are delivered to the kerbside at the address provided by you.

  • Freight is charged on the following per kilo basis:

    up to 42 kg €£ 106.00
    up to 83 kg €£ 127.00
    up to 125 kg €£ 170.00
    up to 167 kg €£ 190.00
    up to 208 kg €£ 235.00
    up to 250 kg €£ 265.00
    up to 333 kg €£ 329.00
    up to 417 kg €£ 382.00
    up to 500 kg €£ 425.00
    up to 5000 kg €£ 425.00



  • Minimum order: GBP 50.00

  • In Austria, Belgium, Denmark, Germany, Netherlands, Norway and Switzerland we have individual Internet shops. You will find all delivery information on their homepages. Detailed information can also be obtained from these homepages.
  • Postage costs for countries which are not listed above are available on request.

Service centre e-mail: service@sport-thieme.co.uk

For all other countries please contact: info@sport-thieme.com

 

Delivery Time

As a rule standard packages will leave our warehouse on the following working day (assuming the product is available for delivery). We use the services of Parcel Force for Great Britain and deliver 3 working days after the package leaves our stores. An estimate of the relevant delivery time for each product is displayed under the product details on the Sport-Thieme Internet site.

We will gladly supply delivery times for countries outside the UK.
Just contact us by telephone at: +49 5357 181 543 or by e-mail: info@sport-thieme.com

 

Voluntary Right of Exchange and Return

Irrespective of all statutory return and cancellation rights, we also offer all customers a 100-day returns guarantee. Should any product not meet your expectations, you can return the product (with the exception of special customer orders) to us within 100 days of receipt of goods.

You will find full details of the complete return instructions in Section 6 of our Terms and Conditions.


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