We’re here for you!
The current developments regarding SARS-CoV-2 are posing new challenges for companies across the globe. Here is the latest update from Sport-Thieme.
Health comes first
We are putting the health of our employees, partners, customers and suppliers first. We are closely monitoring the latest recommendations from the government and the Robert Koch Institute, and implementing them diligently. Our customer service is running as normal:
We are doing our best to ship all orders as quickly as possible and to adhere to the relevant delivery times.
Due to dynamic developments, however, we regret that there may be occasional delays in delivery. Please bear this in mind when placing your order. What happens to my order if our facility suddenly has to close?
If you are unable to receive your goods after placing an order, please contact our customer services. We will re-schedule your delivery for a later date.
We are in close contact with our suppliers and manufacturers, and are re-assessing the situation daily. As things stand, the supply of goods is guaranteed.
Please understand that we cannot make any further definitive statements on medium- and long-term implications based on the information currently at hand.
Should you have any further questions, please do not hesitate to contact us.
We are happy to help at any time.
In the meantime, stay safe and take care of yourself and others. We are sure that we will overcome this situation together.
Your Sport-Thieme team
(as at 03/04/2020)